While we are happy to offer you the convenience of instant messaging (IM) and text messaging (SMS), please remember that in-depth research questions are best answered in person or on the phone.

IM and text messaging should be used for brief, factual questions.

Also, priority will be given to people who visit the Reference Desk in person. If using the phone, IM, or text, you may experience a brief wait if our librarians are helping other people.

Options

Frequently Asked Questions (FAQ)

Start typing in the box below to search our Frequently Asked Questions.

Or browse a topic:

Not finding your answer in our FAQ?

Be sure to submit your question to our system. One of our librarians will respond by email on the next business day (if not sooner!)


Instant messaging (IM)

Ask a quick question of an NEIU librarian during Library hours.

Add us as a buddy in your favorite IM software--we're neiulibrary on AIM, Yahoo!, MSN, & Google--or send us a message right now using the box to the right (during Library hours).

Text messaging (SMS)

Ask a quick question of an NEIU librarian during Library hours.

Send us an SMS message from your phone. Just text (773) 442-2758. Standard text messaging rates apply.

In person or by phone

Drop by the Library and ask your question or call the Reference Desk during Library hours at (773) 442-4410 or ext. 4410

For one-on-one research assistance in your topic area, request an appointment with your subject librarian.