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Get Research Help from the Ronald Williams Library

While we are happy to offer you the convenience of instant messaging (IM), text messaging (SMS), and AskAway chat reference, please remember that in-depth research questions are best answered in person or on the phone.

IM, text messaging, and AskAway chat should be used for brief, factual questions.

Also, priority will be given to people who visit the Reference Desk in person. If using the phone, IM, text, or AskAway chat, you may experience a brief wait if our librarians are helping other people.

Options

In person or by phone

Drop by the Library and ask your question or call the Reference Desk during Library hours at (773) 442-4410 or ext. 4410

For one-on-one research assistance in your topic area, request an appointment with your subject librarian.

Instant messaging (IM)

Ask a quick question of an NEIU librarian during Library hours.

Add us as a buddy in your favorite IM software--we're neiulibrary on AIM, Yahoo!, MSN, & Google--or send us a message right now using the box below.

Chat requires JavaScript.

Text messaging (SMS)

Ask a quick question of an NEIU librarian during Library hours.

Send us an SMS message from your phone. Just text (773) 442-2758. Standard text messaging rates apply.

AskAway chat

Get immediate help from a librarian worldwide, 24 hours a day, 7 days a week using our AskAway chat service.

AskAway E-mail

An NEIU librarian will respond to your e-mail within 2 business days or less.

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